Welcome To The Tribe
The biggest hello and welcome from all of us here at Big On Shoes. We are all about helping you find shoes that fit. We put that extra care and attention into helping our ladies find shoes for their next wedding, dinner date, new job and every other event you can think of. Melissa Westcott is the #bosslady and started Big On Shoes 11 years ago in a tiny room in her house. We now have two retail stores, over 10 staff members and ship to ladies all over the world.
Shipping & Returns
Shopping with us is as easy as 1,2,3,4!
1. Free shipping on orders over $100.
2. Easy 30 day returns.
3. Free return's back to us on your first order if you don't love your shoes or if they are not the perfect fit (*On orders over $100)
4. Guided help with your exchange from one of the girls.
We want you to love your shoes!
Sizing + Fitting
We know it can be hard working out what size will fit. So we have developed a couple of easy ways to work out what size to order when you find your dream shoes.
1. Book a one on one consult with us where we will call you and chat to you about you and your feet and what will work best at a time that suits you.
2. Use our size chart to help convert between US, AU and EU sizing. You will also notice the inner-sole measurements for every shoe and size here.
3. Measure your feet or a pair of perfect fitting shoes and compare to our size chart. You can learn how to do this on our easy to follow Fitting Guide.
So last year our little business was approached by Facebook to tell our story about how amazing it is to be a regional business in Australia.
Thank you to the amazing Facebook team from Australia and Singapore that came and spent two days in our lives in both Moranbah and Mackay and thank you to everyone that has supported us along the way. Thank you so much to our amazing Big On Shoes team and our lovely customers who not only willingly jumped on camera but also had the most beautiful words to say about us.
Special thanks to our amazing Big On Shoes Tribe in Moranbah, Mackay and all over Australia you guys are worth every bit of what we do!
Still Not Sure?
If you are still not sure about sizing, styles or anything else, why not give us a call or send us an email
Happy feet from me to you
Melissa - (Fellow Long footed gal)