Finding Your Perfect Fit
We want you to feel confident and on-trend in your new shoes and to feel this way every time you shop with us. This means knowing which size to order, so we go that extra mile to measure the inner-sole of every shoe, serving as an essential tool to know which size is best suited.
Before you start
It's a good idea to get a friend or family member to help you, to get the most accurate measure of your feet. stand upright and have someone mark your foot as per the below directions. If your normally wear socks or stockings, we recommend you wear them when measuring your foot.
Step 1: Measure your shoe size
Place your foot on a piece of paper against the wall, make a mark at the tip of your foot, while you are there also measure the widest part of your foot which is generally the knuckle area. Once you have completed this, take a tape measure and measure from the end of the paper to the mark you made for the tip, this becomes your length measurement. Then measure the widest part and this becomes your width measurement. Watch our video below on how best to do this.
Step 2: Find shoes that finally Fit!
Now that you know the size of your foot, visit our website and see the "size guide" tab which has the physical inner-sole measurements to help guide you in picking a size that best suits you.
Be sure to add anywhere from 5mm - 10mm to the length of your physical foot measurement to allow room in the shoe. For example, if your foot physical measured 28cm in length, you would be looking for an inner-sole measurement of 28.5cm, based on the below sandal being the Eaden Black you would order the 43 which measures 28.6cm. If you are ever unsure just contact us and we can help.
Step 3 - Trying On Your New Shoes
When you receive your shoes, it's important to try them on to check they fit correctly. If you find that you need a different size or fitting, simply return your shoes to us with our easy returns form that is included in your package and we will sort everything out for you when they return. For more information about our returns policy please click here.
Once you are a Big On Shoes customer we quickly learn what is a good and bad fit for you, we happily take calls and will try shoes on, discuss fit compared to other shoes you have and work with you to get the best fit.
- We provide the physical measurements of the shoes in the measurements tab of the products. These measurements are a guide only, compare them to similar shoes you have at home and against your foot measurements, use your judgement.
- Measure a pair of shoes in your cupbaord that fit well to compare what size you will need.
- We suggest to allow 5mm - 10mm extra ontop of your physical foot measurements for room in the room. Take into consideration if the shoes is closed in or an open toe.
When in doubt call us on (07) 4941 7468 &
we can work with you to find your perfect fit.