How to work out your size?

We know how hard it can be to buy shoes online, that is why we do everything we can to help you get the right fit for your feet. Melissa takes you through what we do to make it easier for you.  

Option 1:

Generally shoes are similar in sizing across our brands, so we always recommend buying your regular size first. If you know at home you have a shoe that fits well and it is a size EU43, then we recommend buying that size.

Option 2:

Measure the inner-sole a pair of shoes at home that fit your well. Take a tape measure, measure from toe to heel in a straight line and then compare this measurement against our size chart. If the pair of shoes at home measure 28cm in length, then you are looking for a size that has a similar length on our size chart.

Option 3:

Measure your foot as per the guide below and compare. Remember that we measure the inner-sole of the shoe, you are measuring the inner-sole of your foot. You always need a bit of wiggle room in a shoe for it to fit well, so we recommend adding 5mm -8mm in length to your foot measurement. So if your foot measures 27cm in length, you are looking for a shoe that is around 27.5cm - 27.8cm in length. 

You can always call us if you need a hand, we are here to help! Reach us at 0749417648 or hello@bigonshoes.com.au or chat live with us online

When Your Shoes Arrive

No doubt, when your shoes arrive you will be doing what we call "The Happy Dance". Once you have finished unwrapping your new shoes, it's important to try them on straight away to check to see if they fit correctly. Remember to try them on carpet so that the soles are not damaged.

If you find that your shoes are not the right fit, let us know via web chat, Facebook chat, email or phone. We want to help you find shoes you love so we can help by giving you a guide to what other sizes or styles might work for you. If you just need to go up or down a size in the same style, complete your online return/exchange form and we can place the correct size aside for you so they do not sell out.  See more about our returns policy here.

Remember ladies, we are always here for you, so just call, email or chat to us on our live web chat and we can help you out. hello@bigonshoes.com.au  (07)49 417 648

Melissa Chats through finding your right fit using our sizing guides