Get The Right Fit

We want you to get the right fit the first time. Use our fitting guide to work out what size is going to be best for your foot.  It's as simple as 1,2,3 and remember to contact us if you need a hand.

1. Measure Your Foot

Place your foot on a piece of paper against the wall, make a mark at the tip of your foot, while you are there also measure the widest part of your foot which is generally the knuckle area. Once you have completed this, take a tape measure and measure from the end of the paper to the mark you made for the tip, this becomes your length measurement. Then measure the widest part and this becomes your width measurement.

2. Find The Right Length

When comparing your shoe measurements against our inner-sole measurements you are going to want to add between 5mm-8mm to the length on your measurement. So if your foot physically measures 27cm in length then you will want a shoe that measures between 27.5cm - 27.8cm.

3. Find The Right Width

When looking at the width of our shoes they will accomodation up to a wider foot than the shoe itself. So where our shoes measure 9.5cm in width, these generally allow a foot width up to 11cm.

Still Unsure?

We want your shoes to fit perfectly, so if you are unsure please give us a call or email and let us help you. To make things easier, send us a photo of your feet and we can help find something that will suit them perfectly.

When Your Shoes Arrive

No doubt, when your shoes arrive you will be doing what we call "The Happy Dance". Once you have finished unwrapping your new shoes, it's important to try them on straight away to check to see if they fit correctly. Remember to try them on carpet so that the soles are not damaged.

If you find that your shoes are too small then be sure to let us know as soon as you can so that we can place your exchange aside for you. To send your shoes back, simply complete our return form online or the return form included in your parcel. See more about our returns policy here.

Remember ladies, we are always here for you, so just call, email or chat to us on our live web chat and we can help you out. hello@bigonshoes.com.au  0749417648